Frequently Asked Questions
DiviTrain Frequently Asked Questions
General Questions
When will I have access to my course(s)
Normally within 1-2 business days after you have paid, you have full access to the Learning Managemnt System
Are all courses in English
Yes, all courses and exams are in the English languange. Everything in the professional IT goes in English.
How about the exams?
All exams are sit at an official PearsonVue testing center. https://pearsonvue.com
Are these certifications recognized?
Yes, these certifications are recognized all over the world. The exam you sit in i.e. Germany is exactly the same as in whatever country in the world. See https://pearsonvue.com
How long will it take to finish a course?
Our online courses are self-paced, so it can take as little or as much time as you like. You have 12 months of access to most of our online courses, but many courses take an average of a few weeks to complete, depending on the time you have to study
Are there also classroom sessions?
No, all our courses go through the latest video-based e-learning. Most of the time is 24/7 live help included and often 24/7 live labs.
What do you mean with 24/7 live help?
That means that you have access to help 24/7 and as often as needed. With one push of a button you have a certified trainer on the chat or phone. This trainer can explain things, answer your questions regarding the lessons and even take over your screen to demonstrate items.This all for 365 days!
What are "Live Labs"?
Live Labs are, in essence, simulators for IT learners. They allow our
students to apply their course skills in a software environment that is not
harmful to others or equipment. As an example, a DiviTrain student can
configure a network and set up a firewall within such an environment. Live Labs
not only provide our students with valued experience but help to prepare them
for their final exams better. All Live Labs come with instructions and tasks.
These tasks are related to the material covered in a course. For instance, if our student undertakes a networking course, s/he will be required to take
networking related tasks in his or her Live Lab.
Why do I need "live Labs"?
In today’s world of complex IT systems and technologies, it is essential that IT professionals and those new to IT are able to demonstrate how to use and understand various systems and software. Using Live Labs will help develop our students practical IT skills in a safe working environment without the need to invest in hardware and software. Through the Internet, we provide our students with access to real equipment that brings theory to life and gives them a greater depth of technology understanding. Having Live Lab experience can also give a learner an edge on their CV.
We offer live labs in a range of vendor areas from Microsoft and Cisco, to CompTIA. Environments include MS Server, Exchange, SharePoint, Active Directory, and more.
How do the MeasureUp practice exams look like? (video)
- Features of MeasureUP practice tests: Questions are similar to exam questions, allowing you to test your knowledge of exam objectives
- Detailed explanations for both correct and distractor answers reinforce the material
- ‘Study Mode’ covers all objectives ensuring topics are covered
- ‘Certification Mode’ (timed) prepares students for exam taking conditions Instant, drill-down score reports tell you exactly the areas to focus on
Are the DiviTrain instructors qualified?
DiviTrain only works with expert instructors who are highly qualified and experienced. Most of our IT instructors have a minimum of 15 years real-world experience in there fields.
Our intuitive online course platform allows our students to have access to experienced tutors who can walk you through any course topic you may be struggling with
Are the exam fees included?
For our Fast Tracks are the exam fees included. For all other courses, exam fees are separate. You can purchase that exams mostly for a discounted price at this web site.
I failed an exam? Now what?
Well, you just simple book a new date and time. You will have to pay for the exam resit however.