Privacy Policy and Cookies Statement


DiviTrain E-learning Privacy Policy and Cookies Statement

Last Updated: July 2020


DIVITRAIN is a trading name of DiVi Trading B.V. situated in the Netherlands.

DIVITRAIN Elearning and its subsidiaries and affiliates (“DIVITRAIN”) are committed to respecting your privacy. This privacy policy and statement of cookie use (the “Privacy Policy”) discloses our privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. We ask that you take the time to read it carefully. We may update this Privacy Policy from time to time to reflect new uses, rules, regulations, or technologies that impact your privacy. We recommend that users review our Privacy Policy on a routine basis to view any changes. This Privacy Policy will be continuously assessed against new technologies and business practices. This Privacy Policy applies to and governs data collection and usage at, including the content, features, and any microsites, blogs, and discussion groups that are a part of (the “Web Site”). The Web Site includes certain pages hosted by third-party service providers, such as,, , which are branded to look like and collect personally identifiable information and perform other tasks on behalf of DIVITRAIN (“Branded Sites”). These Branded Sites are governed by this Privacy Policy. Please read this Privacy Policy in its entirety. IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY, THEN DO NOT USE THIS WEB SITE. This Privacy Policy is incorporated into the terms of use for the Web Site

DiviTrain complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland, respectively. 


You make the decision whether or not to proceed with any activity that requests personally identifiable information, but please be aware that if you choose not to provide the information requested, you may not be able to complete certain transactions with DIVITRAIN.

Sometimes, such as when you register for a service, order a product or make other requests or inquiries, we will ask for specific information about you in order to provide that product or service to you or respond to your requests or inquiries. We may collect certain personally identifiable information such as contact information, including name, e-mail address, work and home telephone numbers, and a physical postal address. We may also collect information regarding your personal or professional interests, demographics, past experience with DIVITRAIN products and services, detailed contact preferences or other personally identifiable information. We may use any information that we collect, including personally identifiable information, to tailor subsequent communications to you, including marketing and promotional communications, to administer and operate the Web Site and our business and to provide and continually improve DIVITRAIN offerings. We do not share information that we collect, including personally identifiable information, with resellers or other third parties in order to market DIVITRAIN products and/or services to you.  

Users may from time to time receive up-to-date information on products and services via our e-mail newsletter. Users may opt-out at any time from receiving these communications.

We may also periodically conduct business and individual user surveys because they provide us with important information that helps us to improve our products and services. Participation in such surveys is completely voluntary and you, therefore, have a choice whether or not to disclose this information. Any personally identifiable information submitted in response to a survey will remain strictly confidential, subject to the provisions of this Privacy Policy.

Data you submit online may also be combined with other information you provide through other means of communication, such as postal mail.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (I.P.) addresses, browser type, referring pages, date/time stamp and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the Web Site, to track users’ movements around the Web Site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

We provide access to a chat function. If you use our chat function to discuss issues with our sales team, you will be directed to a third party host to facilitate the chat. This Privacy Policy governs the collection and use of information collected within the chat area and via other online forums made available on the Web Site.

Our Web Site can include social media features, such as the Facebook “Like” button Widgets and the “Share” button. These features may collect your I.P. address, which page you are visiting on our Web Site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Web Site. Your interactions with these features are governed by the privacy policy of the company providing it.


Some pages of the Web Site use cookies. Cookies are small pieces of software which are issued to your computer or device and which store and sometimes track information about your use of the site. Our cookies are not used to collect or store personally identifiable information. By using the Web Site, you consent to our use of cookies as explained below.

Most of our cookies are necessary for operation of the Web Site or service that you request as a user of the Web Site, such as to remember text you may have entered when you navigate back to a page in the same session. We also use cookies to provide optional features and functionality that you may access on the Web Site. For example, a cookie can help us identify whether you have downloaded software in the past that allows you to obtain a white paper so that you won’t have to download it again. We use cookies to customize and personalize the Web Site based on preferences you may have expressed either directly by selecting an option or setting or indirectly by your prior use. We also use cookies that collect information about how you use the Web Site to analyze and optimize the performance of the Web Site in order to give you a better user experience. In some cases, particularly with respect to measuring and analyzing performance of the Web Site, cookies may be placed by our third party service providers.

We and our third party partners may also employ web beacons or clear gifs (a.k.a. web beacons/web bugs), images and scripts that help better manage content on the Web Site. Web beacons are tiny, clear graphics that are embedded invisibly on web pages. They are used to understand and monitor online movements of users so that we may better understand and improve their experiences on the Web Site. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are not stored on a user’s computer or device. We do not tie the information gathered to your personally identifiable information.

We partner with a third party ad network to either display our advertising on our Web Site or to manage our advertising on other sites. Our ad network partner uses cookies, scripts and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests.

When you click on a link to an external web site or third party resource (including embedded widgets similar those provided by Facebook and Twitter), the third party may place a cookie from its site. DIVITRAIN does not control the dissemination of these cookies. You should check the relevant third party web site for more information about these cookies.

Like other aggregated information from the Web Site that does not identify individual Users, we may analyze and share non-personally identifiable information collected through cookies with third parties, such as DIVITRAIN subsidiaries, affiliates, business partners, service providers, in marketing materials and in public disclosures.

Most web browsers automatically accept cookies but, if you prefer, you may take certain steps to control the use of cookies by modifying your browser to reject cookies or to notify you whenever a cookie is sent to your hard drive. You can learn more about cookies and ways to manage them at Please be aware that restricting cookies on the Web Site may impact the functionality and performance of the site.


We may use your personally identifiable information for purposes not directly related to products and/or services you have requested or other requests or inquiries you have made, such as to send you e-mail communications, DIVITRAIN’s newsletter, information on new products or offers and information from DIVITRAIN’s partners unless you direct us not to do so by opting-out at the point where the information is collected. Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by sending an e-mail to moc.avondlroworcim@ofni or by following the unsubscribe instruction contained within each of the newsletters or promotional communications you receive.


Unless DIVITRAIN has your permission or is required by law, or as otherwise set forth in this Privacy Policy, DIVITRAIN will not sell, rent, lease or otherwise provide your personally identifiable information to others, except in order to provide you with the products and services you request. DIVITRAIN will only share the personally identifiable information you provide online with other DIVITRAIN affiliates, resellers or other marketers of DIVITRAIN’s products, DIVITRAIN’s partners and/or service providers who may be used to ship products, provide technical support, handle order processing, or otherwise act on DIVITRAIN’s behalf for the purpose of marketing and providing DIVITRAIN products and services, administering and operating the Web Site and our business and sending marketing and promotional communications. DIVITRAIN may also share your information with its affiliates so that they may provide you with information about their own products and services and for other marketing and promotional purposes.

Please remember that when you submit information to a discussion group or some other public or online forum, the information submitted will be deemed public information and will not be considered confidential or treated by DIVITRAIN as other personally identifiable information you specifically provide to DIVITRAIN, which is subject to this Privacy Policy. To request removal of your personally identifiable information from our blog or community forum, contact us at moc.avondlroworcim@ofni. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

Except as otherwise provided in this Privacy Policy, we will keep your personally identifiable information private and will not share it with third parties not acting on our behalf, unless such disclosure is necessary to: (a) comply with legal process (such as a court order) or other legal requirements of any governmental authority; (b) protect our rights or property; (c) protect the interest of users of the Web Site, other than you, or any other person; or (d) operate or conduct maintenance and repair of our services or equipment, as authorized by law.

Notwithstanding the foregoing, DIVITRAIN may transfer, sell or assign information concerning your use of this Web Site, including without limitation, personally identifiable information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of DIVITRAIN. In the event of such transfer, sale or assignment, notice will be given in accordance with Section 8, Notification of Changes, below.

  1. LINKS

DIVITRAIN may provide you with links to other sites that are owned or operated by third parties. Please be aware that DIVITRAIN is not responsible for the privacy practices of these sites. DIVITRAIN does not endorse them or make any representations about them or any information, services, products or materials found on them. If you decide to access any of the third party sites through links, we strongly encourage you to read their privacy statements.


Because DIVITRAIN is a global company, we may provide company information to our worldwide offices. The personally identifiable information you provide may be transferred to other DIVITRAIN offices or stored on servers around the world. Also, in certain countries, DIVITRAIN’s service providers and outside contractors might undertake the collection, transfer, storage and processing of your personally identifiable information. At this time, users’ personally identifiable information is primarily stored on systems in Denmark.

We will take steps intended to safeguard personally identifiable information stored on our systems from unauthorized access or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk.


DIVITRAIN strives to keep your personally identifiable information accurate and up-to-date. Should you find inaccuracies in your personally identifiable information and wish to amend, correct or delete the same, please contact us through one of the communication methods described below in Section 12, Contacting Us. DIVITRAIN will respond to requests to update personally identifiable information within 30 days of the reception of the request.

To opt out of all future marketing and promotional correspondence from DIVITRAIN, please follow the unsubscribe instructions contained in the e-mail communications you receive. Your request will be met within 10 business days.


DIVITRAIN reserves the right to make changes to this Privacy Policy. If we make any changes that result in the use of personally identifiable information in a manner different from that stated at the time of collection, we will first notify you via e-mail and provide you with the choice as to whether or not you will allow us to use your information in this different manner. In the event there is a material change in our privacy practices that does not affect user information already stored in our database, a notice will be posted on our Web Site notifying all users of the change.


DIVITRAIN does not knowingly collect personally identifiable information from users under the age of 13. Children under 13 should not send any information about themselves to DIVITRAIN. If a child under 13 submits information through any part of the Web Site, and DIVITRAIN becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.


California law gives California residents the right to ask us for a notice describing the categories of personally identifiable information we share with third parties or affiliates for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please contact us through one of the communication methods described below in Section 12, Contacting Us. Please allow 30 days for a response.


By using the Web Site, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Web Site. Your continued use of this Web Site following posting of changes to these terms will mean you accept those changes.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."


We welcome your comments. Should you have any questions or concerns about our Privacy Policy, please contact us: via e-mail at, by telephone at +31 626 164 375.

If you feel that DIVITRAIN is not abiding by this Privacy Policy, you should contact us by the means listed above.

Last Updated: July, 2020

DiviTrain is a trading name of:

DiVi Trading B.V.