Official Training Windows 11 Desktop Administration (2023)

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Windows 11 Desktop Administration (2023)

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Master Modern Endpoint Management with Windows 11 Desktop Administration

The "Windows 11 Desktop Administration" course is the definitive guide for IT professionals evolving into the role of a Microsoft 365 Endpoint Administrator. This program, powered by Skillsoft and aligned with the MD-102 certification, provides the technical depth required to deploy, configure, and protect Windows 11 devices at scale. In today's hybrid work environment, traditional imaging is giving way to modern, cloud-based provisioning. You will master the integration of Microsoft Intune, Windows Autopilot, and Microsoft Entra ID to create a seamless, "zero-touch" deployment experience. From managing local and cloud identities to implementing advanced threat protection via Microsoft Defender, this training equips you with the elite skills needed to maintain a secure, high-performance endpoint infrastructure for the modern enterprise.

Who is this for?

  • Desktop Administrators: Professionals responsible for the health, security, and deployment of Windows 11 fleets.
  • Helpdesk Technicians: Support specialists looking to move into advanced endpoint management and cloud-based troubleshooting.
  • Systems Engineers: IT leads tasked with migrating legacy on-premises environments to modern Microsoft 365 management.
  • Security Administrators: Experts focused on implementing endpoint security baselines and compliance policies.
  • IT Managers: Decision-makers overseeing the transition to hybrid work models and modern device lifecycles.

Ready for roles like

  • Microsoft 365 Endpoint Administrator: Managing the complete lifecycle of devices and apps in a corporate setting.
  • Modern Desktop Support Lead: Orchestrating cloud-based troubleshooting and remote help strategies.
  • Cloud Device Architect: Designing Autopilot and Intune workflows for automated global device rollouts.
  • IT Operations Manager: Ensuring organizational compliance and high availability across all Windows 11 endpoints.
  • Endpoint Security Specialist: Hardening client devices using Microsoft Defender and BitLocker policies.

Course Curriculum

Module 1: Infrastructure Preparation & Identity +
Lay the groundwork for modern management. Learn to manage Microsoft Entra ID (formerly Azure AD) identities, implement Role-Based Access Control (RBAC), and synchronize on-premises Active Directory with the cloud. This module covers infrastructure readiness, including tenant configuration and domain services integration.
Module 2: Device Enrollment & Modern Deployment +
Master the shift from imaging to provisioning. Dive deep into Windows Autopilot for automated out-of-the-box experiences. Learn to implement bulk enrollment, configure automatic MDM enrollment in Intune, and use provisioning packages to quickly configure new or existing hardware without a clean install.
Module 3: Profiles, Policies & App Management +
Maintain control over your environment. This module covers the creation and deployment of Configuration Profiles, Group Policy Analytics, and PowerShell-based management. You will also learn the lifecycle of application management—from deploying Microsoft 365 Apps to implementing App Protection Policies for mobile devices.
Module 4: Endpoint Security & Compliance +
Harden your desktop fleet. Explore advanced security features including Windows Hello for Business, BitLocker encryption, and Microsoft Defender for Endpoint. Learn to implement Conditional Access policies and device compliance rules to ensure that only healthy, verified devices can access corporate data.
Module 5: Monitoring & Remote Management +
Keep your systems running at peak performance. This module focuses on Windows Update for Business, update rings, and monitoring device health through Intune analytics. Learn to use Windows Admin Center and Remote Help to support users globally, and master remote actions like wipe, retire, and BitLocker key rotation.

Frequently Asked Questions

What is the difference between MD-102 and the old MD-100/101 exams?
The MD-102 "Endpoint Administrator" exam replaced the two-exam MD-100/101 requirement. It consolidates Windows client administration into a single certification focused heavily on modern management (Intune and Autopilot) rather than just traditional on-premises desktop administration.
Do I need to be a coding expert for this course?
No, but you should have a strong technical foundation in Windows OS troubleshooting and networking. While we use PowerShell for some advanced administration tasks, the course is designed to teach you these skills as you progress through the modules.
Does this course include practical labs?
Yes. This Skillsoft-powered training includes hands-on virtual labs where you will actually configure Microsoft Entra join, create Intune configuration profiles, and practice deploying Windows 11 with Autopilot in a simulated environment.
What are the hardware requirements for Windows 11?
Windows 11 requires a compatible 64-bit 1GHz processor, 4GB of RAM, 64GB of storage, and most importantly, TPM version 2.0 and Secure Boot capability. This course includes a specific module on assessing hardware readiness using the Microsoft Assessment and Planning (MAP) Toolkit.
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