Delivery and Refund Policy


Generally, within two business days after your payment is received, you will get access to your e-learning and the other facilities. 

Refund Policy

Online Courses (Distance Learning)
Under this refund policy and the guidance of the Consumer Contracts Regulations 2013, you may cancel your purchase of the course within 14 calendar days (cancellation period) from the date on which the contract of purchase is concluded.

Please note that the right to cancel will not apply after we issued your login details for the online study platform before we received your cancellation request.

If you choose to cancel within this period, you will receive a refund of the price within 30 days if you are eligible for refunds.

If we posted any study material to you, you should return them to us before the refund.

Please allow up to 2 working days to receive your online training details (Login details). 

Once a course has been redeemed, we cannot grant a refund. All refund requests can be sent to