Delivery and Refund Policy

Delivery and Refund Policy

We strive to provide you with a transparent experience. Below you will find our official guidelines regarding the delivery of your training materials and our refund conditions.

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14-Day Cancellation

You have a 14-day window before your course access has been issued.

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Support Access

Our team is available at support@divitrain.com for any questions or requests.

Delivery Policy

Once your payment has been successfully processed, you will receive access to your e-learning environment and all included resources within a view minutes. Your login credentials will be sent via email. If you haven't received them within this timeframe, please contact our support team at support@divitrain.com. We're happy to help.

Refund Policy

We understand that sometimes plans change. That is why we offer a 14-day cancellation window from the date of purchase, in accordance with the Consumer Contracts Regulations 2013.

⚠️ Please note:

You are no longer eligible for a refund once your login credentials for the learning platform have been issued, even if this occurs within the 14-day period.

If your course access has not yet been activated and you contact us within the cancellation period, you may qualify for a full refund. Refunds are processed within 30 days of approval. Still have questions or think your case deserves special attention? Please get in touch. We are happy to look into your situation and will do our best to help.

Not sure yet?

If you're unsure whether a course is right for you, feel free to contact us before placing your order. Our team is happy to help you choose the right learning path based on your goals, experience level, or career ambitions.

Email: support@divitrain.com

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MeasureUp is the world's leading exam prep platform. 213 questions in the exact format you'll face at the Pearson VUE test center.

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